At FileConvertPro, operated by fileconvertors.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online file conversion service (the "Service"). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
We collect only the data necessary to provide the Service:
- Uploaded Files: When you upload files for conversion, we temporarily store them on our servers to process the conversion. These files are automatically deleted within 30 minutes after conversion or download.
- Usage Data: We may collect non-personal information about how you interact with the Service, such as your browser type, operating system, IP address, and pages visited. This data is anonymized and used to improve the Service.
- Cookies: We use cookies to enhance your experience, such as remembering your preferences. You can disable cookies in your browser settings, but this may affect the functionality of the Service.
We do not require user accounts or collect personal information such as names, email addresses, or payment details unless you contact us directly.
2. How We Use Your Information
We use the collected data to:
- Process and convert your uploaded files;
- Improve the performance and functionality of the Service;
- Analyze usage patterns to enhance user experience;
- Ensure the security and integrity of the Service.
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Security
We implement industry-standard security measures to protect your files and data, including encryption during file transfer and secure server storage. However, no online service is entirely secure, and you upload files at your own risk. We recommend not uploading sensitive or confidential files.
4. Third-Party Services
The Service may use third-party tools for analytics (e.g., Google Analytics) or content delivery (e.g., Tailwind CSS CDN). These services may collect anonymized usage data as described in their respective privacy policies. We do not share your uploaded files with any third parties.
5. Your Rights
You have the right to:
- Access or delete any personal data we may hold (though we typically do not store personal data);
- Opt out of cookies or analytics tracking via your browser settings;
- Contact us with questions or concerns about your privacy.
To exercise these rights, please contact us at support@fileconvertors.com.
6. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will delete it promptly.
7. International Users
The Service is hosted in [Your Jurisdiction]. By using the Service, you consent to the transfer and processing of your data in [Your Jurisdiction]. We comply with applicable data protection laws, but local laws in your jurisdiction may differ.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be posted on the Service with an updated "Last Updated" date. Your continued use of the Service after such changes indicates your acceptance of the updated policy.
9. Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us at support@fileconvertors.com.